Field Service

ICYMI: Dealing with the Dreaded Serial Complainer

By Derek Korte  July 31, 2015 — Editor’s note: It’s impossible to stay on top of every field service news story. We get it — and we’re here to help with our “In Case You Missed It” series, a monthly recap of the top stories. Keep reading for July’s must-read stories on Field Service Digital. Don’t (Always) Cave to Complaints Customer satisfaction […]